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Company: eQuest
Started: 1998
Located: San Ramon, California
Geography: Global
Market: Human Capital Management – Recruiting and Job Boards
Products: eQuest Job Posting Distribution
eQuest OFCCP Compliance Job Posting Package
eQuest P2 (Prophesy2)
eQuest P3 (Prophecy3)
Key Customers: Hewlett Packard, Johnson Controls, Starbuck’s, Liberty Mutual, Home Depot, AT&T
Website: eQuest
Recent News:
eQuest Extends Agreement with Taleo Business Edition to Provide Ongoing Global Job Posting Support
MrTed and eQuest Release Job Posting Delivery Services through SmartRecruiters
I asked John Malone, eQuest’s Chief Executive Officer a few questions about his business and his view of the SaaS market in 2009.
Did you start out as a Software-as-a-Service company?
Yes – actually, prior to it being called SaaS. eQuest’s technology and business models required this type of functionality to best integrate with the Applicant Tracking System (ATS) and ERP markets and to give customers increased flexibility.
Supporting daily job board data formatting changes is like shooting at hundreds of moving targets at once. SaaS was the only option for this type of business.
Why do your customers buy from eQuest?
We have a proven service that our ATS and ERP customers trust. With the present recession, budgets for hiring are naturally being reduced and companies want to make sure that their recruiting dollars are being spent at the most effective career sites. Our metrics and analytical software tools, like Prophesy 2 and 3 can make on-the-fly evaluations of the site’s effectiveness prior to posting a position.
Clearly companies find this a unique capability and an invaluable tool as part of their reason for using our services. In fact, we recently won the 2008 HR Executive’s Product of the Year award for Prophesy 3, our innovative job board evaluation tool, which is the first solution that allows a recruiter to follow a candidate all the way through the hiring process from posting the job, to their first view on a job board to the final hiring.
What do you see as the key trend emerging in the SaaS industry?
Simplicity as a Service (SaaS)
Most corporations are becoming increasingly frustrated with the long deployment cycles, high costs and complicated upgrade processes demanded by traditional software applications. These are common complaints about the large traditional software providers.
Software as a Service (SaaS) has become one of the fastest growing segments of the IT sector, because it provides customers with software solutions that can be implemented quickly, while avoiding the incremental infrastructure costs traditional with on-premise applications.
What is your outlook for 2009?
New opportunities in 2009 include global expansion - opening offices in Europe and Asia; continued feature enhancements to our existing technologies; and plans for introducing some exciting new products. We are expanding in new sub-sectors of the market and expanding customer base through new partnerships around the globe.
Thank you to John Malone for contributing to this profile.
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